How Banks Should Design Consent Flows Under the DPDPA

How should banks design their websites and digital platforms to obtain valid user consent under India’s Digital Personal Data Protection Act, 2023 (DPDPA)? In this snippet from Spice Route Legal’s Cocktails & Compliance – Financial Services Edition, we explore how banks and fintech platforms can structure their user interfaces (UI) and consent flows to align with DPDPA requirements. Key questions discussed include:

  1. When consent must be obtained under the DPDP Act
  2. How consent requests should be presented clearly to users
  3. Designing transparent consent flows and privacy notices
  4. Structuring website and app UI frameworks for DPDPA compliance

The session provides practical insights for banks, fintech companies, and digital platforms looking to build compliant, user-friendly consent mechanisms under India’s evolving data protection framework.